Fuhui Books and Cafe Pte Ltd is committed to ensuring that personal information is protected and managed in accordance with Singapore laws, international good practice and individuals’ rights. Your information is collected for us to understand your needs better so that we can improve our services and also the way we communicate with you.
1. DATA PROTECTION ACT
The Personal Data Protection Act (PDPA) establishes a data protection law that governs the collection, use, disclosure and care of personal data.
We recognize the importance of the personal data you have entrusted to us and believe it is our duty to properly manage, protect, and process your personal data. This Privacy Notice ("Privacy Notice" or "Notice") is designed to assist you in understanding how we collect, use, disclose, and/or process the personal data you have provided to us and/or that we possess about you, whether now or in the future, as well as to assist you in making informed decisions before providing us with any of your personal data. "Personal Data" or "personal data" means data, whether true or not, about an individual who can be identified from that data, or from that data and other information to which an organization has or is likely to have access.
2. PURPOSE OF COLLECTION, USE AND DISCLOSURE OF PERSONAL DATA
We may use your information for the following:
- Process your online orders
- Respond to enquiries and requests form you or people you have authorised
- Inform you about products and services updates
- Conduct market research and customer satisfaction surveys
- Membership matters where applicable
- Provide marketing and promotional materials about our products, services, or those of our partners
3. COLLECTION, USE AND DISCLOSURE OF PERSONAL DATA
We may collect your personal information when you:
- Purchase our products either in-store or online
- Sign up for our membership programme
- Subscribe to our e-newsletters
- Contact us with a product or service enquiry
- Participate in our contest, surveys, lucky draws and/ or other promotional activities
- Subscribe to workshops
- Visit our website
4. THE PERSONAL DATA MAY COLLECT INCLUDES BUT IS NOT LIMITED TO:
- Name;
- Email address;
- Date of birth;
- Billing and/or delivery address;
- Bank account and payment information;
- Telephone number;
- Photographs or audio or video recordings;
- Marketing and communications data, such as your preferences in receiving marketing from us and third parties, your communication preferences and history of communications with us, our service providers, and other third parties;
- Usage and transaction data, including details about your searches, orders, the advertising and content you interact with on the Platform, and other products and services related to you; and
5. TRANSFER OF PERSONAL DATA
We may share your information with:
- Business partners and vendors we work with to deliver product and services you purchase and use
- Industry regulators and other government organisations, as required by local laws and regulations
- Financial institutions or PayPal for purposes such as facilitation credit card payments
- Research institutions for market analysis purposes
6. WITHDRAWER OF CONCENT
Any consent provided for the collection, use and disclosure of Personal Data will remain valid until such time it is being withdrawn by you in writing. If you wish to withdraw your consent, you may submit your request in writing via email to jingsi@fhbcafe.com.sg. Please be aware that withdrawing consent may affect our ability to provide our services, and we will notify you of any such impact before completing the request.
We may amend or modify this Policy from time to time. We remain committed to safeguarding your information and being open about our data protection practices. For general information about PDPA, please visit the Personal Data Protection Commission’s website at http://www.pdpc.gov.sg.